Category: Blog

Data Management and Collection for Nonprofit Organizations

Data governance and management are more than just a tech issue. Nonprofit data management is a foundational operational challenge for organizations, directly impacting efficiency, decision-making, and trust.  Nonprofits use a variety of practices, from traditional spreadsheets to advanced case management software, to collect, store, and use data. The exact practices they use directly affect program […]

The Importance of Early Intervention for Child Development and What It Involves

Early intervention (EI) focuses on identifying risks early in children’s lives and acting before challenges escalate, leading to better outcomes across families. Many early intervention examples are family-centered and integrate multiple types of services to give developing children as much personalized support as possible.  Learn about the importance of early intervention, including the responsibilities of […]

A Human Services Guide on the Brokerage Case Management Model

In social work, every client and family has unique needs, often requiring different approaches in your case management strategy. Brokerage case management is a great model for supporting clients with short-term, less complex needs.  Case managers, nonprofits, and human service agencies regularly use the brokerage case management model to improve service delivery without compromising impact. […]

Self-Determination in Social Work: Principles, Practice, and Application

Self-determination places decision-making power in the client’s hands to boost engagement and outcomes. This principle is much more than an academic concept — it’s foundational to ethical social work practices, directly shaping how practitioners engage with clients day to day. Self-determination social work is relevant to case managers, social workers, and human services practitioners across […]

Assertive Community Treatment (ACT): A Complete Guide for Case Managers

Some clients and patients with high risks and needs require 24/7 support to maintain their safety and help them readjust to their communities. In more serious cases, you can’t achieve such assistance in the hospital or another clinical setting.  Assertive community treatment (ACT) allows case managers, multidisciplinary teams, human service agencies, and nonprofits to support […]

Social Impact Measurement: How to Track and Interpret Program Outcomes

Human services, nonprofit, and non-governmental organizations can affect their clients and communities in many expected and unexpected ways. Social impact measurement is an ongoing, structured process for tracking and interpreting change over time.  Effective measurement and analysis helps you assess all of your organization’s social outcomes, outputs, and long-term impacts so you can continuously refine […]

Case Management Substance Abuse Strategies for Effective Treatment

Clients entering substance use and addiction treatment need specialized skills and strategies, such as persistence and continuous monitoring, to effectively support their recovery. Case management is the connective framework that holds substance abuse treatment together across intake, referral, treatment participation, and long-term recovery support.  Learn the top case management substance abuse strategies for long-term client […]

What Strengths-Based Assessment Looks Like in Case Management

You know the theory: Focus on what clients bring, not what they lack. Build on strengths, not deficits. But when you’re sitting across from someone at intake with your assessment form open, the questions you ask matter more than theory. A strengths-based assessment (SBA) is the practical application of strength-focused principles. Your task is to […]

Evidence-Based Practice in Social Work: Using Research for Service Delivery

You already base decisions on what you assume will work. You draw on training, past cases, colleague advice, and instinct about what a particular client needs. That matters, but it’s incomplete when research exists that could strengthen your choices. Evidence-based practice (EBP) social work adds structure to the decisions you’re already making. You combine the […]

Service Coordination: How Case Managers Support Effective, Integrated Care

When a social services client has to work with several programs and service providers, progress often depends on what happens in the transition between appointments and sessions. This might mean making sure sensitive documents reach the correct people at the right time or following up on referrals to confirm next steps are scheduled. Service coordination […]