Resources
Public sector agencies and nonprofits use Casebook to cut hours of work, grow their reach, and turn reports into the proof funders and boards actually trust. Here's what that looks like.
Featured stories
Real programs, real outcomes — across government, nonprofit, and community teams.
YWCA of Greater Harrisburg
A single repository for case notes gave the team back hours each week — and turned report-prep into a routine, not a fire drill.
United Way of El Paso
The Community Resource Center scaled from a packed pipeline to 864 households, including 857 courtesy referrals routed through Casebook.
Bloomington Police Department
The PD's Social Work Program uses Casebook to coordinate care, document outcomes, and show the city a clearer story of who is being helped.
Easton Police Department
The Community Advocate Program replaced fragmented notes with a shared workspace — so the next responder always picks up where the last one left off.
Working Wardrobes
Centralized documents and shared workflows let staff and partners coordinate from anywhere — and gave clients a smoother, more dignified experience.
Catholic Charities of the Diocese of Green Bay
A single point of contact and fast ticket turnaround mean the team spends its energy on clients — not on chasing answers about their software.
NOHO Home Alliance
Personal relationships, tracked carefully over time, mean guests feel known — and the team can prove the difference their welcome makes.
In their words
"We've been really pleased and surprised with the level of support we've gotten from Casebook — and the level of ongoing access to the same person. When we submit help tickets, they're responded to."
"Casebook's reporting functions are a game changer — what used to take me 90 minutes now takes 20 to 30, and I can share double the information."
"Since we began with Casebook, communication and transparency with our partners and clients have increased significantly. We collaborate more efficiently and have grown our community impact."
"You can literally sit anywhere in the community and write case notes — which for a social worker is invaluable."
"I like that it is real-time and user-friendly. Staff learned the system quickly, and it was easy to implement — we were previously using multiple spreadsheets with a lot of double-entry."
"Being able to define the fields is huge — it lets us configure Casebook to our specific needs and run statistics and analysis based on what we're learning about our participants."
"It has been a life changer for our organization. We've been able to become largely digitized, assign tasks to our staff, and personalize how we want our data organized."
"It keeps my case notes in order. I like that I can edit my notes, and it's easy to find my clients' names when I need them."
"I can look up a participant and quickly access all the information I need in one place — and the support team responds very quickly to questions and suggestions."
"We've been really pleased and surprised with the level of support we've gotten from Casebook — and the level of ongoing access to the same person. When we submit help tickets, they're responded to."
"Casebook's reporting functions are a game changer — what used to take me 90 minutes now takes 20 to 30, and I can share double the information."
"Since we began with Casebook, communication and transparency with our partners and clients have increased significantly. We collaborate more efficiently and have grown our community impact."
"You can literally sit anywhere in the community and write case notes — which for a social worker is invaluable."
"I like that it is real-time and user-friendly. Staff learned the system quickly, and it was easy to implement — we were previously using multiple spreadsheets with a lot of double-entry."
"Being able to define the fields is huge — it lets us configure Casebook to our specific needs and run statistics and analysis based on what we're learning about our participants."
"It has been a life changer for our organization. We've been able to become largely digitized, assign tasks to our staff, and personalize how we want our data organized."
"It keeps my case notes in order. I like that I can edit my notes, and it's easy to find my clients' names when I need them."
"I can look up a participant and quickly access all the information I need in one place — and the support team responds very quickly to questions and suggestions."
"I can look up a participant and quickly access all the information I need in one place — and the support team responds very quickly to questions and suggestions."
"It keeps my case notes in order. I like that I can edit my notes, and it's easy to find my clients' names when I need them."
"It has been a life changer for our organization. We've been able to become largely digitized, assign tasks to our staff, and personalize how we want our data organized."
"Being able to define the fields is huge — it lets us configure Casebook to our specific needs and run statistics and analysis based on what we're learning about our participants."
"I like that it is real-time and user-friendly. Staff learned the system quickly, and it was easy to implement — we were previously using multiple spreadsheets with a lot of double-entry."
"You can literally sit anywhere in the community and write case notes — which for a social worker is invaluable."
"Since we began with Casebook, communication and transparency with our partners and clients have increased significantly. We collaborate more efficiently and have grown our community impact."
"Casebook's reporting functions are a game changer — what used to take me 90 minutes now takes 20 to 30, and I can share double the information."
"We've been really pleased and surprised with the level of support we've gotten from Casebook — and the level of ongoing access to the same person. When we submit help tickets, they're responded to."
"I can look up a participant and quickly access all the information I need in one place — and the support team responds very quickly to questions and suggestions."
"It keeps my case notes in order. I like that I can edit my notes, and it's easy to find my clients' names when I need them."
"It has been a life changer for our organization. We've been able to become largely digitized, assign tasks to our staff, and personalize how we want our data organized."
"Being able to define the fields is huge — it lets us configure Casebook to our specific needs and run statistics and analysis based on what we're learning about our participants."
"I like that it is real-time and user-friendly. Staff learned the system quickly, and it was easy to implement — we were previously using multiple spreadsheets with a lot of double-entry."
"You can literally sit anywhere in the community and write case notes — which for a social worker is invaluable."
"Since we began with Casebook, communication and transparency with our partners and clients have increased significantly. We collaborate more efficiently and have grown our community impact."
"Casebook's reporting functions are a game changer — what used to take me 90 minutes now takes 20 to 30, and I can share double the information."
"We've been really pleased and surprised with the level of support we've gotten from Casebook — and the level of ongoing access to the same person. When we submit help tickets, they're responded to."
Watch the story
A short conversation about what changes when case data finally works the way practitioners do.
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