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Social Impact Measurement: How to Track and Interpret Program Outcomes

Social Impact Measurement: How to Track and Interpret Program Outcomes

Human services, nonprofit, and non-governmental organizations can affect their clients and communities in many expected and unexpected ways. Social impact...

Case Management Substance Abuse Strategies for Effective Treatment

Case Management Substance Abuse Strategies for Effective Treatment

Clients entering substance use and addiction treatment need specialized skills and strategies, such as persistence and continuous monitoring, to effectively...

What Strengths-Based Assessment Looks Like in Case Management

What Strengths-Based Assessment Looks Like in Case Management

You know the theory: Focus on what clients bring, not what they lack. Build on strengths, not deficits. But when...

Evidence-Based Practice in Social Work: Using Research for Service Delivery

Evidence-Based Practice in Social Work: Using Research for Service Delivery

You already base decisions on what you assume will work. You draw on training, past cases, colleague advice, and instinct...

Service Coordination: How Case Managers Support Effective, Integrated Care

Service Coordination: How Case Managers Support Effective, Integrated Care

When a social services client has to work with several programs and service providers, progress often depends on what happens...

6 Ways to Improve Client Engagement in Case Management for Social Work

6 Ways to Improve Client Engagement in Case Management for Social Work

Engagement appears in the most minute details: the way you structure the first communication, articulate choices, record values, or react...

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