Social Work Interventions: Types, Approaches, and When to Use Them

Social Work Interventions: Types, Approaches, and When to Use Them

Different interventions allow social workers to respond to clients’ unique needs, but picking the wrong intervention wastes time and stalls progress. Intervention selection isn’t one-size-fits-all but is driven by assessment findings, client goals, and the program context in which the worker is operating. A thorough understanding of the different types and best uses of social […]

Supporting Social Workers During Mental Health Awareness Month

Mental Health Awareness Month isn’t just about the clients that social workers serve — it’s also a timely moment for agencies to turn attention inward and ask how well they’re supporting the people doing this work. The relationship between social workers and burnout is unique for each organization. Agency leaders, supervisors, and program managers seeking […]

Mental Health Awareness Month Activities for School Social Workers

Mental Health Awareness Month Activities for School Social Workers

Many schools celebrate Mental Health Awareness in May, but this month’s activities should go beyond bulletin boards. Meaningful Mental Health Awareness Month activities for school reduce stigma, build coping skills, and open conversations that last throughout the year. Strategic, engaging activities for students vary from peer support groups and check-in circles to stress management workshops […]

A Guide to the Case Management Process: Steps and Strategies

If you have worked in case management for any length of time, you understand that knowing the steps of the process is only the beginning. What determines client outcomes is what happens in each stage: the judgment used at intake, the questions asked during assessment, the quality of the plan, the follow-through behind referrals, the […]

Assessments: A Guide for Case Managers on How to Conduct Them Effectively

Assessment in social work is one of the most consequential stages in case management because it shapes every decision that follows. It’s where referral information, client disclosures, records, and observations begin to form a more complete picture of need, risk, capacity, and context. But in many agencies, that information is scattered across email threads and […]

Self-Determination in Social Work: Principles, Practice, and Application

Self-Determination in Social Work: Principles, Practice, and Application

Self-determination places decision-making power in the client’s hands to boost engagement and outcomes. This principle is much more than an academic concept — it’s foundational to ethical social work practices, directly shaping how practitioners engage with clients day to day. Self-determination social work is relevant to case managers, social workers, and human services practitioners across […]

Assertive Community Treatment (ACT): A Complete Guide for Case Managers

A close-up view of a social worker holding a pen and taking notes on a clipboard during a counseling or intake session with clients, illustrating case management in social work.

Some clients and patients with high risks and needs require 24/7 support to maintain their safety and help them readjust to their communities. In more serious cases, you can’t achieve such assistance in the hospital or another clinical setting.  Assertive community treatment (ACT) allows case managers, multidisciplinary teams, human service agencies, and nonprofits to support […]

Social Impact Measurement: How to Track and Interpret Program Outcomes

Social Impact Measurement: How to Track and Interpret Program Outcomes

Human services, nonprofit, and non-governmental organizations can affect their clients and communities in many expected and unexpected ways. Social impact measurement is an ongoing, structured process for tracking and interpreting change over time.  Effective measurement and analysis helps you assess all of your organization’s social outcomes, outputs, and long-term impacts so you can continuously refine […]

Case Management Substance Abuse Strategies for Effective Treatment

Case Management Substance Abuse Strategies for Effective Treatment

Clients entering substance use and addiction treatment need specialized skills and strategies, such as persistence and continuous monitoring, to effectively support their recovery. Case management is the connective framework that holds substance abuse treatment together across intake, referral, treatment participation, and long-term recovery support.  Learn the top case management substance abuse strategies for long-term client […]

What Strengths-Based Assessment Looks Like in Case Management

What Strengths-Based Assessment Looks Like in Case Management

You know the theory: Focus on what clients bring, not what they lack. Build on strengths, not deficits. But when you’re sitting across from someone at intake with your assessment form open, the questions you ask matter more than theory. A strengths-based assessment (SBA) is the practical application of strength-focused principles. Your task is to […]