Social Impact Measurement: How to Track and Interpret Program Outcomes
Human services, nonprofit, and non-governmental organizations can affect their clients and communities in many expected and unexpected ways. Social impact measurement is an ongoing, structured process for tracking and interpreting change over time. Effective measurement and analysis helps you assess all of your organization’s social outcomes, outputs, and long-term impacts so you can continuously refine […]
How to Conduct a Community Needs Assessment to Make Impactful Change
Communities are often changing at a pace that outstrips the ability of many programs to keep up. Rents increase, transportation routes change, a vital partner loses funding, or a new policy introduces new eligibility requirements. A community needs assessment gives nonprofits and human services organizations a structured way to understand what’s changing in the community […]
Nonprofit Impact Reports: How to Communicate Outcomes Effectively
Impact reporting shows stakeholders the tangible and positive outcomes of your programs and services. However, putting together these key documents leaves you with lots of data to consider. How you craft your nonprofit impact report will depend on your audience, program, mission, community needs, timeframe, and other crucial factors. Effective reports go beyond quantitative or […]
10 Features to Look for in Case Management Systems for Human Services
Amid rising caseloads and new technologies, managing client cases effectively is an increasing challenge in offering human services. Modern case management software now offers many capabilities and features that can uniquely support your organization. Functionalities such as workflow automation and integration with messaging tools can boost your communication, service quality, operational efficiency, and client experiences. […]
Social Return on Investment (SROI): A Nonprofit’s Guide To Proving and Improving Impact
Not every investment your nonprofit makes will result in a monetary profit — in fact, that’s sort of the whole point of being a “nonprofit.” Calculating your social return on investment (SROI) gives you a more comprehensive understanding of your organization’s inputs, impacts, and outcomes. Explore our guide to social returns on investments to strengthen […]
The Role of Culturally Responsive Case Management in Tribal TANF
Tribal families looking for assistance through the Temporary Assistance for Needy Families (TANF) program can run into unique problems. They need support that understands their cultural values and builds on traditional ways of helping community members in crisis. Standard case management approaches may often fail them by ignoring the cultural context that shapes how tribal […]
7 Ways Collaborative Case Management Improves Social Service Outcomes
Social workers know the frustration of trying to help families deal with multiple disconnected systems that don’t communicate with each other. Collaborative case management breaks down these silos by connecting agencies through shared platforms for a collaborative approach to social work. The result is faster delivery, better outcomes, more efficiency, and less stress for workers […]
How Case Tools Support Effective Family Team Decision Meetings
Family team decision meetings (FTDMs) put families in charge of creating safety plans for their children. Parents, relatives, community members, and case workers work together to find solutions with the child’s best interest at heart. They share their concerns and develop specific action steps with clear timelines to protect the youth. The right technology helps […]
Overcoming Challenges in Child Welfare: Tools and Effective Strategies to Try
Children’s safety depends on child welfare systems that work. The problem is that most caseworkers are overwhelmed with massive caseloads and have to rely on outdated processes that make their jobs nearly impossible. While the challenges in child welfare run deep, innovative approaches and technology can help agencies better serve families. Top 5 Challenges in […]
Veterans Homeless Support: How Case Management Tools Can Make a Difference
More than 32,000 veterans experienced homelessness in 2024. More than just a shocking veteran homelessness statistic, each of those numbers represents a person who served our country and now needs homeless support for veterans to address housing, healthcare, employment, and the trauma that comes with these situations. The right tools and strategies can help you make all […]