A consistent user experience across desktop and mobile functionality means less training and easier onboarding. Because the Casebook Platform is designed from the ground-up for human services/social services it can help agencies improve practice with the data they collect.
Rather than just duplicating desktop functionality, Casebook’s Product Development team worked with social services workers to understand how they spend their time when away from the office. Casebook Platform mobile apps put that key functionality front and center for ease of use in the field.
No signal? No problem.
Casebook Platform mobile applications run with or without an internet connection. When a worker returns the device to a coverage area (3G/4G/LTE/Wi-Fi), data is uploaded back to the secure cloud.
cb: mobile for Provider Management
cb: mobile allows users to see applications assigned to them, complete inspections and submit forms, notes and signatures – even allowing submission into an existing “system of record” or into our Provider Management Solution.
cb: mobile is capable of supporting the licensing of care providers – including foster homes, child & adult care centers, residential resources, treatment facilities, or other person or facility-based licensees.
The app provides workers with intuitive dashboard
s that help prioritize their workload by the due date or geographical proximity to their assigned providers. Fill-out forms, upload documents, get signatures, and more on a continuous auto-sync. You can send data confidently, securely, and work offline.
Helps workers in the field while online…
Our human services mobile solution employs a responsive design framework, which means that it detects and conforms to the form factor and capabilities of the device being used to access it. If the user is holding a tablet, web pages are automatically adjusted to fit the dimensions and capabilities of that device; Casebook can even be run on a smartphone.
This functionality means Casebook case be accessed from iOS, Android, Windows Mobile or devices running any other OS, as long as there is a web browser that supports HTML5 (Firefox, Chrome, Safari, Explorer) and an internet connection.
Casebook’s human services mobile solution is made for iOS or Android. The app-based solution increases an investigator’s ability to work in the field by providing offline access and data collection. Users have view and make updates to their key assigned work.
A tablet or mobile phone can be used to collect notes, photos and other information without a data connection. When the connection is restored the mobile app synchronizes with the Casebook Cloud automatically, helping to increase accuracy and decrease data entry lag.