Why Interoperability Matters in Social Service Software
Your organization probably uses several platforms to serve clients, each chosen for a separate program or funder. Caseworkers spend less time on admin work when those platforms connect, and auditors can give compliance staff one single record per person served. Your team can plan for those outcomes during procurement by comparing how well each vendor’s […]
HIPAA-Compliant Case Management Software: Key Features
A vendor page that claims compliance with the Health Insurance Portability and Accountability Act (HIPAA) could mean anything from full encryption with signed agreements to basic checkboxes someone added to a feature list. No government body certifies software as HIPAA-compliant, so any vendor using the phrase is describing its own security processes rather than holding […]
How Nonprofits Can Use Outcomes to Measure Nonprofit Program Success
You’re used to sending quarterly reports to funders indicating how many clients you served, how many workshops you held, how many hours of support you provided, and how much funding you spent. Those numbers prove you’re busy and working hard. However, they don’t clearly show how much your clients’ lives improved because of your programs. […]
How to Build Cultural Competence in Social Work Practice
Every client is unique, and their cultural background, language, race, ethnicity, and numerous other factors play crucial roles in shaping their individuality. The way you approach sensitive topics, such as cultural traditions or customs, can significantly impact the effectiveness of your treatment plan. Recognizing your implicit biases and the unique ways clients’ cultures impact their […]
Casebook PBC Recognized in “Impact 100” as one of America’s most Impactful Places to Work For in Human Services Technology
Casebook PBC, a trailblazer in configurable human services software, has been proudly named one of the “Impact 100” companies. This prestigious accolade, awarded by the Impact 100 Awards, honors the top 100 organizations globally for their remarkable contributions in creating impactful, people-centric workplaces and their commitment to driving positive change in society.
Buy or Build Your Own Case Management System for Human Services?
Your Current State You run a social services organization and you’re keeping all of your records in a spreadsheet, and now you are wondering if the investment in a case management solution is right for you. You’re probably already having trouble getting the reports you need and making informed decisions about how to provide the […]
Connect with Your Clients: A Guide to Using Case Management Software
Nonprofit organizations in human services or social services are the unsung heroes that offer critical services and support to people in need, especially the most vulnerable. From advocating for their clients to providing aid to communities affected by natural disasters, their work is essential. However, managing client cases and ensuring seamless coordination across departments and staff members […]
Casebook’s Dynamic Pages Now Extend to the Person Profile
Casebook is a powerful tool that offers organizations the ability to customize and tailor their data management system to suit their specific needs. We understand that organizations using Casebook often have unique requirements, and that’s why we’ve been working hard to deliver the customization features you’ve been asking for. One such common request from our […]
Why Streamlined Documentation Matters: Using Software for Schools
Casebook’s configurable platform can be adapted to suit the needs of many organizations, not just those in human services. Educational institutions specifically are ideal settings to deploy scalable cloud-based software. Not just for student case managers, Casebook is perfectly suited to aid teachers, counselors, and administrators in carrying out their diverse duties. Let’s see what […]
Single vs Multi-Tenant SaaS Architecture for Human Service Agencies
If you’re considering a new software as a service (SaaS) solution for your human services organization, you’ve probably come across this question: Single or multi-tenancy? The two types of cloud architecture have different structures and offer various advantages and disadvantages for your human services organization. Whether your organization is a nonprofit, private enterprise, or public sector […]