Resources
Reduction in time spent reporting
More available data for each report
Three of five service areas are now in one system
Catholic Charities of the Diocese of Green Bay, Inc. has been serving Northeast Wisconsin for over 100 years.
3 of 5 service areas now in one unified system of record.
Before Casebook, reporting was a manual, time-consuming burden. Agency reporting consumed nearly a full business day each cycle — pulling data from disconnected systems, reconciling spreadsheets, and preparing board-ready summaries by hand.
Casebook went live across three of the agency’s five service areas — a significant consolidation achieved without the disruption that typically accompanies software transitions. Staff moved from fragmented tools and paper-heavy workflows into a single, unified system. The most dramatic win is in reporting. What once consumed nearly an entire business day pulling data, reconciling formats, preparing summaries — now takes one hour.
We've been really pleased and surprised with the level of support we've gotten from Casebook — and the level of ongoing access to the same person. When we submit help tickets, they're responded to. If they discover a bug, we get a follow-up: 'Thanks for letting us know — we fixed it.' That's really nice."
Catholic Charities of the Diocese of Green Bay
Company:
Catholic Charities of the Diocese of Green Bay
Community Services
Green Bay, WI, United States
Problem:
Inefficient program management process made managing five different programs within one organization difficult and inefficient.
Solution:
One unified management platform built for how the organization manages three of its five programs. Simple training processes made implementing Casebook's solution accessible.
Three of five service areas are now in one system — a meaningful consolidation achieved without the disruption that typically accompanies software transitions.
3 of 5 service areas now in one unified system of record.
The Social Work Program Doubled Its Reported Data, Increased Its Caseload, and Improved Community Trust with Casebook.
The Community Unit of Easton Police Department (PD) in Easton, Pennsylvania, successfully adopted Casebook’s case management software to address some of its most significant issues, including reporting, collaboration, and community trust.
