Resources
Drop in Reported Unhoused individuals
Replaced a 37-Tab Sheet
Community Advocate
Community Advocate Program to improve how the police department responded to the most vulnerable people in its community.
The Community Unit of Easton Police Department (PD) in Easton, Pennsylvania, successfully adopted Casebook’s case management software to address some of its most significant issues, including reporting, collaboration, and community trust.
Several key case management challenges. Siloed information, wasted time, hard-to-use Excel sheets with 37 tabs, and inconsistent data made it more difficult for the Community Unit to do their jobs or to prove value or outcomes.
The local community of Easton, Pennsylvania, has undoubtedly noticed the real-world and emotional impacts of Casebook software, but they aren’t alone. Many other police departments, including Bethlehem and Allentown PD, are also adopting Casebook’s community policing solutions within their own units after seeing Easton PD’s success.
Casebook gave us a way to very quickly and easily show the success that we're having with the way that we're doing things - Our approach [is] building relationships and getting to know people, making contacts with people, finding out what they need, what services, what supports they need, and, once we have a rapport built, then we're connecting them to services.
Community Advocate
Company:
Easton PD: Community Advocate Program
Crisis Response
Easton, PA, United States
Problem:
Too much information scattered across different places, from paper records to 37-tab Microsoft Excel files
Solution:
Casebook PBC centralized data, streamlining intake, tracking, and collaboration.
Improved efficiency and enhanced client impact.
The Social Work Program Doubled Its Reported Data, Increased Its Caseload, and Improved Community Trust with Casebook.
The Community Unit of Easton Police Department (PD) in Easton, Pennsylvania, successfully adopted Casebook’s case management software to address some of its most significant issues, including reporting, collaboration, and community trust.
For many years, the organization relied on manual and very time-consuming tasks for record-keeping, using multiple Excel spreadsheets to capture important client and program effectiveness data. Because data was housed in many places, it was difficult to compile reports and audits in a timely fashion.
