Case study 5 min read

For the Silent Secured Important Client Data and Managed Better Outcomes with Casebook.

For The Silent assists high-risk youth and victims by advocating for their voices through case management, one-on-one counseling, housing coordination, and empowerment programs. They partner with trusted best practice agencies and service providers to develop a full continuum of care for survivors. For The Silent’s mission is to keep clients engaged and support clients to participate or remain accessible for law enforcement investigations, and, most importantly, help them stay safe and work toward recovering their voice.

For the Silent

Texas, USA

Get a demo Read Case Study

Notes Recorded

Effectively with Casebook

Time Saved

With Casebook Reporting

Better Outcomes

Through Transparent Data.

At a glance

Organization: For the Silent
Location: Texas, USA
Programs served: Victim Services
People reached: 100+

About For the Silent

For The Silent is a Texas-based non-profit organization that works to protect youth from commercial sexual exploitation and sex trafficking through prevention, crisis intervention, and community transformation.

Read Case Study

Challenges

Because of the sensitivity and complexity of each engagement (i.e., consent forms, disclosures, medical permissions, and more), For The Silent meticulously documents every interaction with current and potential clients. The organization had been using traditional paper-based forms and processes such as scanning and manual data re-entry. As a result, they lacked a centralized electronic database, and it was a painstakingly difficult and time-consuming process to gather the information for specific reporting requirements, including ongoing grants.

Outcomes: How Casebook Helped

For The Silent tapped Casebook because of its intuitive and easy-to-use software solution that could be configured and seamlessly integrated into their advocates’ daily workflow, so they would be inclined to use it and not avoid it. With a modern approach that actually worked, Casebook’s digital workflow mirrored advocates’ daily routines while optimizing and creating productivity shortcuts.

Problem

The organization had been using traditional paper-based forms and processes such as scanning and manual data re-entry. As a result, they lacked a centralized electronic database, and it was a painstakingly difficult and time-consuming process to gather the information for specific reporting requirements, including ongoing grants.

Solution

Because of Casebook’s intuitive and easy-to-use software solution that can be configured and seamlessly integrated into For The Silent’s daily workflow, their advocates became invested in using it and therefore, saw the benefit of digitizing disparate data.

Results

Data tracking and notation is more accessible and more accurate - as a result, For The Silent’s advocates can focus more of their time on supporting the people they serve.

“The conversion from notes to spreadsheets by hand was tedious and created possibilities for errors, If we could enter data in an electronic way to be queried, then we could save a human several weeks of very manual and error-prone work. We could also be more confident in the accuracy of data to ensure compliance with grant reporting.”

Justin Reese

Internal Volunteer Technologist