From Using Casebook to Scale Outreach
Supported by the Mobile-Ready Platform
Casebook enables consistency and personalized care

NoHo Home Alliance is a nonprofit organization Stephanie researched options that would work based in North Hollywood that provides critical services to people who are experiencing homelessness.
NoHo Home Alliance, a North Hollywood nonprofit serving individuals experiencing homelessness, transitioned from paper records to Casebook’s customizable case management software to address the growing demand for its services. This shift has improved data accessibility, strengthened guest relationships, enhanced mail service efficiency, and enabled the organization to scale its impact while fostering dignity.
With an increasing need and use of services, NoHo Home Alliance recognized that its Excel sheets and paper records were no longer sufficient for effectively managing cases.
Because of the robust information now stored within Casebook and its easy API integration, the organization is building a custom app to allow for better mail service management and communication with guests.
NOHO Home Alliance strives to be a place of neighborhood community and gathering. With more personal relationships and progress tracking aided by Casebook’s software solution, we are better positioned as an organization to do what we do best: serve our guests, make them feel welcome, and provide them with the tools for success.
Executive Director
Company:
NOHO Home Alliance
Homeless Outreach
North Hollywood, CA, USA
Problem:
NoHo Home Alliance faced increasing demand for its services and struggled with outdated systems that hindered effective case management, data tracking, and personalized guest interactions.
Solution:
Implementing Casebook's customizable software allowed the organization to centralize data, streamline workflows, and enhance its guest-first approach.

The new system improved service delivery, strengthened guest relationships, facilitated growth through better reporting and funding, and supported the development of a custom app for enhanced mail service management.
The Social Work Program Doubled Its Reported Data, Increased Its Caseload, and Improved Community Trust with Casebook.
The Community Unit of Easton Police Department (PD) in Easton, Pennsylvania, successfully adopted Casebook’s case management software to address some of its most significant issues, including reporting, collaboration, and community trust.
For many years, the organization relied on manual and very time-consuming tasks for record-keeping, using multiple Excel spreadsheets to capture important client and program effectiveness data. Because data was housed in many places, it was difficult to compile reports and audits in a timely fashion.