What Is Intensive Case Management?

A smiling male healthcare worker or case manager in a purple scrub shirt talking and laughing with an elderly woman indoors, illustrating intensive case management support.

Intensive case management provides targeted support to clients with complex needs. By taking an individualized, flexible approach you can establish meaningful relationships with clients, set collaborative goals, and connect them to timely services for improved outcomes. Intensive Case Management 101 Intensive case management plays a crucial role in coordinating care for individuals with high needs. By […]

10 Homeless Case Management Best Practices To Implement

Key Strategies for Successful Homeless Case Management Homeless case managers strategize plans for unhoused individuals and families. The job consists of much more than simply finding a house or shelter. These social workers must be prepared to perform assessments, allocate resources, advocate for clients’ needs, and connect them with other service providers. This requires an […]

How Can Workflows Support Home Visits?

Home Visit Workflows A workflow is a management tool that both leaders and case managers can use to follow best practices. As the word suggests it is something like a flow chart. It documents a series of steps or tasks you need to complete. It adapts well to the process you must follow for making […]

How to Improve Your Case Management Workflow

A social worker organizing physical files in a cabinet, illustrating the need for an improved case management workflow

Case management requires you to be organized and attentive to guarantee the best success for clients. However, heavy caseloads and complex workflows can distract you from the most crucial aspects of the job.  Fortunately, case management technology is changing how case managers approach their responsibilities. Learn the best practices, skills, and tools for your case management […]

What Is an Early Case Assessment?

Early Case Assessment The prospect of litigation is a serious issue for your organization and can be overwhelming. Even with a clear mind, it can be challenging to see the complete picture, including available evidence, risks, and possible outcomes. This is why many human services organizations use early case assessments (ECA) to analyze and prepare […]

15 Indispensable Case Manager Skills To Excel in Your Role

Case Manager Skills To Excel in Your Role Case manager skills such as communication, decision-making, and emotional intelligence are crucial to meeting clients’ needs and providing high-quality services. Whether you’re an aspiring or experienced social worker, these practices will help you impress potential employers and prepare for your career long-term. The Role of a Case […]

How To Create a Client Intake Process Flow Chart

How To Create a Client Intake Process Flow Chart: A Guide Intake is arguably the most critical aspect of the social work process. It gives you a chance to identify the client’s needs, limitations, and case management goals. Keeping the intake process organized and informational is crucial for client satisfaction, continuity of care, and health […]

Discharge Planning Checklist for Case Managers

discharge checklist

Effective Discharge Planning Checklist for Case Managers As a case manager, you play a critical role in ensuring effective discharge planning for your clients. With the increasing focus on care coordination and care transitions, a comprehensive discharge planning checklist for case managers is essential to facilitate timely and safe discharge. An organized process enables you […]

Can You Define Homelessness? The Four Types of Homelessness

Can You Define Homelessness? Is your client homeless? How do you define homelessness? In human services  It’s not a simple yes or no answer. Instead it’s multiple choice. There are four categories of homelessness used for federal housing programs. Then it gets complicated, but we’ll break it down. The Department of Housing and Urban Development […]

What Is Targeted Case Management?

Understanding Targeted Case Management and How it Works Targeted case management is an essential human services practice focused on providing individualized support and care coordination to clients with complex needs. As a case manager, you take on a critical role in helping high-risk individuals access necessary services, progress toward their goals, and lead healthier, more […]