Single vs Multi-Tenant SaaS Architecture for Your Human Services Organization
If you’re considering a new software as a service (SaaS) solution for your human services organization, you’ve probably come across this question: Single or multi-tenancy? The two types of cloud architecture have different structures and offer various advantages and disadvantages for your human services organization. Whether your organization is a nonprofit, private enterprise, or public sector […]
Using Casebook’s API to Connect your Human Services Technology
Using Casebook’s API to Connect your Human Services Technology With human services and case work playing such a large role in community programs and impacting the lives or countless of individuals and families, one would imagine that funds to grow and improve such efforts are made readily available. Moreover, with the superabundance of new technology […]
Why Organizations are Choosing Configurable vs. Customizable Software
Configurable software allows users to adjust certain settings or parameters in order to customize the way it functions. This is often done through a user interface or configuration file, which enables users to easily make changes without having to delve into the underlying code of the software. On the other hand, customizable software is software […]
How To Build Healthy Relationships With Funders
In previous posts, we’ve reviewed best practices regarding grantwriting and communicating your story to funders. We’ve even talked about the importance of third-party validation. Another key to success is understanding how to build stronger relationships with funders. Funders come in many types, but the two main categories that we’ll review in this article are individual donors and program officers. Donors […]
3 Simple Ways Going Paperless Improves Data Security
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If your organization’s workflow process isn’t paperless, you may be exposing yourself and your clients to easily avoidable security risks. There are many benefits of a paperless process, but you may not consider some basic ways in which relying on paper versions of forms, files, and essential documents leave your organization and clients potentially vulnerable. […]
The Importance of Human Services Project Management
The Importance of Project Management We’ve covered many topics! Grant writing basics, shifting framing based on audience type, external validators, and even the building blocks of relationship building. The glue that holds all of these key elements together is solid project management. An organization’s development department (even if you’re a team of one!) is the […]
How Can Configurable Technologies Help Human Service Agencies Support Changes in Policy and Practice?
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In parallel with the evolution of technology, policy and practice models continue to change to meet both regulatory requirements and best practices as understood through quantitative and qualitative research. We asked Elisha Gilliam, Director of Practice Integration, Casebook PBC / Senior Associate at the Annie E. Casey Foundation about the challenges and impact of new technologies. Since the implementation of major […]
Increasing the Efficiency of Case Managers
As nonprofit organizations grow, it’s inevitable that efficiency will plateau along your journey to help others. There are several ways you can increase the efficiency of your case managers. As an added benefit, these five suggestions can also help reduce turnover, a constant concern for human services leaders. Here are some of the fundamental suggestions […]
The Power of SMARTIE Deliverables
So, how do we build trust? You build trust by ensuring that you’re following through on your commitments and promises to funders. This is partly why the engagement phase is so important, each follow-up, touch point engagement moment underline commitments and builds trust. As you’re moving through the initial cultivation process or renewal phase, funders […]
What’s the Right Software for Your Human Services Organization?
As it has for every kind of enterprise, software for human services organizations has developed prodigiously in a few short years. Volunteers and workers who confront disease and deprivation on a daily basis, however, are still ill-equipped to defeat these enemies which drive their efforts and guide their missions. As you consider the range of […]
